Q: What does the web site migration service entail? Will my website be safe?
A: When your current web hosting provider can no longer measure up to the demands of your site, or when you experience continuous network downtime, or if you are made to wait for hours for the customer service team to reply to you, it may be smart to swap your hosting provider, i.e. to move all the files for your websites together with your databases from your current provider to your new provider. At Naasei Web Hosting Services, we understand that this can be difficult and time–consuming. That’s the reason why we’ll perform all that for you for free!Our highly skilled technical team will move your site content from your present web hosting provider to us. Our techs have got extensive experience migrating websites and are able to take care of anything – from a common WordPress blog or Joomla™ CMS–driven website, to a highly elaborate, custom–built web app.
Q: How much time will the web site migration process take?
A: While we cannot give you an exact ETA, since there are a lot of factors, including the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our best to migrate your web site within 48 hours, and in certain cases – within 24 hours (if the website content is not large).
Q: Do you need something from me before you start moving my web site?
A: We don’t need any sensitive info. We will require, however, the login info for your present web hosting account as well as the name of the web site that you wish to transfer.
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: Will my site be offline during the migration?
A: Your website will continue to work just like it did before with your former web hosting provider. As soon as we have completed the migration, your web site will be configured to work on our platform and we will alert you to preview it. If everything is functioning properly, all you will have to do is update the NS resource records corresponding to your domain name. Your website will be migrated over to us with no downtime whatsoever.
Q: Will my old web hosting provider have to do anything?
A: While we move your web content, your web hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–driven hosting platforms. In essence, if we can get access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.